Skip to main content

Forums

Connect with people who understand what you are going through, seek advice and surround yourself with support. We're free, anonymous, and professionally moderated 24/7.

  • 47,612Members
  • 1,250,028Posts
  • 1,400,000Visitors
Events and updates

Error Message when Supporting Posts

tyme
Community Lead

Error Message when Supporting Posts

Hey Forums Folk,

 

We are aware an error message pops up when you try to 'support' posts.

 

We are onto it, but because it's the weekend, it may take a few days to get sorted.

 

Hope this info helps!

 

Screenshot 2025-06-07 at 11.37.01 am.png

44 REPLIES 44

Re: Error Message when Supporting Posts

@tyme D'uh! If only I had read this before I posted about it! Thanks for letting us know sweet thing big loves and hugs 🫂

Re: Error Message when Supporting Posts

That's okay @ENKELI 

 

We're here for each other hun. 

 

Hope you had an okay day today. Every time I see your username, I have a big smile.

 

I'm honeslty so relieved that you finally sorted things out in terms of your diabetes, and the diagnosis has helped your mood so much.

Re: Error Message when Supporting Posts

signal-2025-06-10-18-47-42-289.jpg

 

What is going on. It wouldn't let me post.

Re: Error Message when Supporting Posts

We're still working on understanding what's going on and communicating with the right people to fix the issue @avant-garde. I am so sorry! I know it's frustrating. @tyme will have more information soon - but know we are working on it. 💕

Re: Error Message when Supporting Posts

@AuntGlow 

That support one I'm used to, but this one, it wouldn't let me post

Re: Error Message when Supporting Posts

@avant-garde @ENKELI @TAB @DrWho @Shaz51 @MissinTooth @Captain24 @Cuddlebear + everyone else

 

hey all! the support button error should be fixed now 😊

 

you may need to clear browsing data (cache and cookies) - here's a way you can do that (might look different depending on the type of browser you're using):

rav3n_0-1749607141780.jpeg

and you can also click on settings, then cookies, and clear that too.

 

let us know if the support button doesn't work or if you need help with clearing cache and cookies!

Re: Error Message when Supporting Posts

TAB_0-1749608237051.png

did 'cache' thing, even threw in a reboot, still the same @rav3n  think there are 2 problems or 2 symptoms at least, like in pic and 

Problem #2 is just cannot support w No error msg

Re: Error Message when Supporting Posts

@rav3n  Still not working for me either. 

Re: Error Message when Supporting Posts

@rav3nnot working for me either. 

My favourites

Members feature!Log in to add spaces, events and discussions to your favourites.

Resources
Guidelines and technical support

All guidelines and technical support

Crisis support

SANE services are not designed for crisis support. If you require immediate support, please contact one of the service providers below.

Members online

No one is online right now. Hold tight and someone will be along soon.