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Re: Share a cuppa?

@Bow @tyme @Shaz51 wasnt sure who to ask for tech help.  in the hope that you might pass this on, here is my issue.   i replied to a very nice letter from @maddison . i spent a lot of time on it. was nearly at the end when a message appeared.... authentication failed.  authentication mismatch..   i tried to find the letter, it was gone.  may i add that this has happened to many times.  if  my hands were not in such a poor state i wouldnt mind so much.   its slowly making the joy of communication into a anxious and frustrating experience.  what im hopping for is not someones thoughts on this but a proper technical explanation from the right person who knows why this happens. try to immagine your letters just disappearing suddenly and the impact that that may have on some fragile minds.  sorry to be so forthright but i need to know.  may i add please dont reply unless you are not certain.    the letter i sent finished with  'a cat and rabbit asleep in a basket'.  where did that letter go!..   yours in good faith tonys.

Re: Share a cuppa?

Hey @tonys maddison here. I love that you sent me a letter, although it failed. Merely the cat & rabbit asleep in the basket, made me giggle & is the cutest image.

 

You have every right to be angry & frustrated, that you keep getting these authentication failed messages.

 

I understand you would like tech support to possibly extend the amount of time before the site 'times out' on you @moderator 

 

I agree with you. It is not a user friendly system esp. for people with disabilities. And I can totally sympathise with the complete frustration this would cause.

 

I of course would like you to remain a member on SANE, but I don't want it to 'do your head in.'

 

Will you consider talking to the ladies at the library & try to learn copy & paste.... For you...& Me? 

That is, if SANE tech people refuse to assist.

 

I know it's annoying, & inane. Did you check your drafts folder? Hopefully, it might have saved before timing out.

 

Thankyou for my wonderful letter @tonys I'm happy for the thought of it.

 

I have a cat on each side of me, as I sit on the bed writing to you. Sometimes they snore.

Re: Share a cuppa?

@tonys 

 

Alternatively I had another idea now. 

 

Instead of writing the whole letter before posting...

Re: Share a cuppa?

@tonys 

What if you tried pressing post after each new idea, or paragraph?

Re: Share a cuppa?

@tonys maybe you could set a timer on your phone.

 

I don't know how long we have before it times out @tyme @moderator 

 

Maybe set your timer for 5 or 10 mins. When the alarm goes off Hit post.

Re: Share a cuppa?

@tonys it's not ideal because it's easy to lose train of thought.

 

Also, try to tag member name in each little post.

 

What do you think? Would that work?

 

Re: Share a cuppa?

That's all my suggestions @tonys 

 

  • Get SANE to fix authentication failed
  • Check drafts folder
  • Be super brave & learn copy& paste at library
  • Do lots (&lots!)of little posts... letters

 

Thankyou! @tonys 

tyme
Peer Support Worker

Re: Share a cuppa?

Over here @Steven78 ,

 

tyme 

 

I'm listening

Re: Share a cuppa?

Hello @RedHorse , @tonys , @maddison   @Bow   @tyme , @Captain24 , @Dimity , @Steven78 

Re: Share a cuppa?

Hi @Shaz51 hope your weekend was good

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